Best Western Smiths Falls Hotel

The hotel was very clean and in a perfect location — we were able to walk to all the main attractions in town. The staff were friendly and helpful, which made the experience even better.

Convenient. The staff were friendly and accommodating. Because the TV in the reserved room was not functioning properly, the staff kindly upgraded us to the jacuzzi room (larger). The breakfast was standard fare and fresh.

Loved the friendly staff, beautiful little hotel, spacious rooms, big beds, and lots of storage space.

Breakfast was quick, hot and perfectly adequate. The associate on at night when we arrived was Glenda and she was friendly, funny and accommodating (and she has her name on her vacuum and I respect that). When a friend decided last minute to visit for the night she changed our room and recommended a great pub downtown. She was awesome.

It was the exceptional staff that made our stay top notch! Reception was very friendly and accommodating to some special needs we had. The very pleasant lady welcoming us was able to move us from the second floor to the ground floor without any problem as unfortunately, there is not an elevator. Also, the breakfast was very delicious and had something for everyone's taste. Our breakfast host was also very personable and helpful for our special needs. We enjoyed our stay so much that we returned for another night on our way home.