Best Western Smiths Falls Hotel

Convenient. The staff were friendly and accommodating. Because the TV in the reserved room was not functioning properly, the staff kindly upgraded us to the jacuzzi room (larger). The breakfast was standard fare and fresh.

Loved the friendly staff, beautiful little hotel, spacious rooms, big beds, and lots of storage space.

It was the exceptional staff that made our stay top notch! Reception was very friendly and accommodating to some special needs we had. The very pleasant lady welcoming us was able to move us from the second floor to the ground floor without any problem as unfortunately, there is not an elevator. Also, the breakfast was very delicious and had something for everyone's taste. Our breakfast host was also very personable and helpful for our special needs. We enjoyed our stay so much that we returned for another night on our way home.

The staff were friendly, helpful and efficient and were very kind to my children. Karen, who is the breakfast attendant, was so thoughtful and kind and the breakfast was just what is needed. The location is great and surrounded by so many options for eating out.

No nonsense comfort - beds were comfortable, functional layout, clean facilities. Continental breakfast had good variety with all the standard fare. Easy to get to, staff were friendly.